Hudson Link Privacy Policy

Last updated: June 25 2026

Thank you for using Hudson Link! We are committed to protecting your privacy and, for that reason, we have adopted this Privacy Policy to explain our data collection, use, and disclosure practices for the Hudson Link services (including the ridehudsonlink.com website, and mobile and web-based applications, and any other tools, products, or services provided by Hudson Link that link to or reference this Privacy Policy) (collectively, the “Hudson Link Services”). The Hudson Link Services are owned by the New York State Department of Transportation (“NYSDOT”) and operated by Community Transport Lines LLC, d/b/a Coach USA Community, a New Jersey limited liability company (“Coach USA Community”, “we”, “us” or “our”).

If you reside in the State of California, please click here to learn more about your privacy rights. To the extent that there is a conflict between this Privacy Policy and the Privacy Notice for California Residents, the Privacy Notice for California Residents will prevail with respect to California Consumers (as defined below) only.

This Privacy Policy applies to information Coach USA Community collects through the Hudson Link Services, as well as other information provided to us online or offline by third parties, when we associate that information with customers or users of the Hudson Link Services; however, it does not apply to information collected from our employees, contractors, or vendors. It also does not apply to information that you ask us to share with third parties or that is collected by certain other third parties whose software or services are featured or included in the Hudson Link Services (as further described below).

This Privacy Policy describes, among other things:

• Personal and other information we collect about you;

• How we use your information;

• How we may share your information with third parties; and

• Your choices regarding the personal information we collect about you.

1. Consent

By accessing or using the Hudson Link Services, you consent to this Privacy Policy. If you do not agree with this Privacy Policy, please do not access or use the Hudson Link Services. If you are providing information and/or using the Hudson Link Services on behalf of another person, you represent and warrant that you are that you have all the necessary permissions and legal abilities to do so. Information gathered through the Hudson Link Services may be transferred, used, and stored in the United States or in other countries where our service providers or we are located. If you use the Hudson Link Services, you agree to the transfer, use, and storage of your Personal Information (as defined below) in those countries. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country. You agree that all transactions relating to the Hudson Link Services or Coach USA Community are deemed to occur in the United States, where our servers are located.

2. Collection of Your Personal and Other Information

When you register for or use our Hudson Link Services, we collect Personal Information. By “Personal Information” we mean information that can identify or reasonably be linked to an individual, such as:

• Names;

• Personal or business addresses;

• Email addresses;

• Phone numbers;

• Credit card information (which you submit for payment purposes and which is collected by our payment provider); and

• Information contained in any image, photograph, communication, or profile you submit to us.

We use technology from our third-party service providers to collect user experience data, which reproduces your interactions with the Hudson Link Services, including mouse movements, page scrolling, screen taps, and other actions you take while using the Hudson Link Services. Reproduced data may include technical and usage data, as well as visual representations of actions you take while using the Hudson Link Services. The technology we use to collect user experience data does not record the contents of your communications with us. Our use of this data is limited to helping us understand how users interact with our Hudson Link Services and to design a better user experience for you.

We also use technology from our third-party service providers to collect user chat data, which generates a transcript of your communication with us after our conversation has concluded. Data collected may also include technical and usage data. Our use of this data is limited to providing information you have requested, processing any transactions you have requested, helping us understand how users interact with our Hudson Link Services and to design a better user experience for you.

We use video cameras at certain bus shelters and on board our buses for safety, security, and operational purposes. Video footage may capture individuals and surrounding activity within the cameras’ field of view while you are present in these areas. We collect and use this footage to help deter and investigate safety or security incidents, protect passengers, employees, and property, support operational functions, and comply with legal obligations.

You may choose to not provide Personal Information or prevent the Hudson Link Services from accessing certain features of your mobile device, (subject to the controls offered by your mobile device’s operating system), but this may prevent you from receiving certain features of the Hudson Link Services.

We also collect non-Personal Information relating to the Hudson Link Services, that is, information that does not personally identify an individual (“Non-Personal Information”). The non-Personal Information we collect includes how you interact with the Hudson Link Services, information generally collected or “logged” by Internet websites or Internet services when accessed or used by users, and information about your web browser or device accessing or using the Hudson Link Services.

Examples of the non-Personal Information we collect are:

• The pages of our website that you viewed during a visit or the features of the Hudson Link Services mobile app you use;

• What information, content or advertisements you view or interact with using the Hudson Link Services;

• Language preferences;

• The city and state in which you are located (but not your precise geographic location); and

• Unique identifiers that are not connected and cannot reasonably be connected to your identity.

We will not use non-Personal Information to try to identify you, and if we associate any non-Personal Information with information that personally identifies you, then we will treat it as Personal Information. As discussed in more detail below, we sometimes use cookies and other automatic information gathering technologies to gather Personal Information and non-Personal Information.

Information collected by the Hudson Link Services may be collected by us or one of the third parties we utilize in providing the Hudson Link Services (as further described below).

3. Use of Your Information

We may use the information we collect to:

• Assist us in providing, maintaining, and protecting the Hudson Link Services, including to facilitate transportation services;

• Set up, maintain, and protect accounts to use the Hudson Link Services;

• Improve our online operations;

• Process transactions;

• Provide customer service;

• Communicate with you, such as provide you with account- or transaction-related communications, or other newsletters, RSS feeds, and/or other communications relating to the Hudson Link Services;

• Send or display offers and other content that is customized to your interests or preferences;

• Prevent fraud and other misuse;

• Perform research and analysis aimed at improving our products and services and developing new products or services;

• Manage and maintain the systems that provide the Hudson Link Services; and

• Comply with our legal obligations and exercise our legal rights.

4. Disclosure of Your Information

We may disclose your Personal Information to third parties as described below.

We may disclose Personal Information to provide the Hudson Link Services, or when you authorize or instruct us to do so, for example, when you use the Hudson Link Services to submit content or profile information. We may also disclose Personal Information and non-Personal Information to Service Providers. By “Service Providers” we mean companies, agents, contractors, service providers, or others engaged to perform functions on our behalf (such as processing of payments, provision of data storage, hosting of our website, marketing of our products and services, and conducting audits). When we use a Service Provider, we require that the Service Provider use and disclose the Personal Information received from us only to provide their services to us or as required by applicable law.

We may also disclose Personal Information and non-Personal Information to Online Tool Providers. By “Online Tool Provider” we mean a licensor of software that we include in, or use with, the Hudson Link Services, including an API or SDK, that provides a specialized function or service to us and that requires the transmission of Personal Information and/or non-Personal Information to the Online Tool Provider. Online Tool Providers may have the right to use Personal Information and non-Personal Information about you for their own business purposes. Use and disclosure of Personal Information and non-Personal Information by an Online Tool Provider is described in its privacy policy. See Section 5 below for some of the key Online Tool Providers we use.

Additionally, we may disclose Personal Information to our Payment Providers. A “Payment Provider” is a third-party payment gateway provider or provider of other payment services. Payment Providers may be regulated as financial services companies and/or subject the rules of the payment card networks. Therefore, Personal Information received by a Payment Provider may be used for its own purposes, including compliance with legal and audit obligations. You can learn more by reviewing their privacy policies: Cybersource.

We may partner with advertisers to provide you with special offers, or to advertise products or services to you. If you redeem or respond to an offer, we may provide your Personal Information to the advertiser, including your name, email address, and gender. If you answer questions or fill out surveys from an advertiser, we may share information with that advertiser. The advertiser’s privacy policy will govern their use of your information, which may include marketing of other products or services to you. You should read each advertiser’s privacy policy before providing information to that advertiser.

We may also disclose your Personal Information to third parties when we believe, in good faith and at our sole discretion, that such disclosure is reasonably necessary to (a) enforce or apply the terms and conditions of the Hudson Link Services, including investigation of potential violations thereof, (b) comply with legal or regulatory requirements or an enforceable governmental request, (c) protect the rights, property, or safety of us, our users or other third parties, (d) submit insurance claims, cooperate with insurance investigations, and fulfill insurance subrogation activities, (e) prevent a crime or protect national security, or (f) detect, prevent or otherwise address fraud, security or technical issues. We may also disclose certain information, including your Personal Information, to the New York State Department of Transportation, the National Transit Database, or any other modal administration of the United States Department of Transportation as part of our reporting obligations to those agencies.

Finally, we reserve the right to transfer information (including your Personal Information) to a third party in the event of a sale, merger, or transfer of all or substantially all of the assets of our company relating to the Hudson Link Services, or in the unlikely event of a bankruptcy, liquidation, or receivership of our business. We will use commercially reasonable efforts to notify you of such transfer, for example, via email or by posting notice on our website.

Lastly, we may also disclose non-Personal Information, aggregated with information about our other users, to our clients, business partners, merchants, advertisers, investors, potential buyers and other third parties if we deem such disclosure, in our sole discretion, to have sound business reasons or justifications.

5. Cookies and Automatic Information Gathering Technologies

Every time you use the Hudson Link Services (e.g., access a Service webpage, or navigate to a specific location within the Service mobile app), we collect Personal Information and non-Personal Information (discussed above in Section 2) regarding that use. For example, to improve our Hudson Link Services, we collect how, when, and which parts of the Hudson Link Services or their features you use, which social media platforms you connect to the Hudson Link Services, and when, how, and what you post to the social media platforms through the Service app. Also, we may use your device’s unique identifier (UDID) or other unique identifiers to assist us in collecting and analyzing this data.

To assist us in collecting and storing this non-Personal Information, we may employ a variety of technologies, including “Cookies,” local browser storage, and “web beacons,” “pixels,” or "tags”. A “Cookie” is a small amount of data a website operator, or a third party whose content is embedded in that website, may store in your web browser and that the website operator or, as applicable, the third party, can access when you visit the website. A web beacon, pixel or tag is a small, usually transparent image placed on a web page that allows the operator of that image, which may be the operator of the website you visit or a third party, to read or write a Cookie.

You may customize your Cookie preferences by clicking here. Additionally, your operating system and web browser may allow you to erase information stored in Cookies and local browser storage. But if you do so, you may be forced to login to the Hudson Link Services again, and you may lose some preferences or settings. You may also be able to set your browser to refuse all website storage or to indicate when it is permitted, but some features of our Hudson Link Services may not function properly without it. We may use Cookies to keep you logged in, save your preferences for the Hudson Link Services, and to collect information about how you use our Hudson Link Services.

More information about managing Cookies is available here. To learn how to manage privacy and storage settings for your local browser storage, please refer to the end user documentation for your browser.

An Online Tool Provider may collect information automatically, in which case Personal Information and non-Personal Information it receives are subject to the Online Tool Provider’s privacy policy. Some Online Tool Providers may allow you to opt out of certain collection and/or uses of your information. You can read more here:

Google Analytics

Google Ads

Google Tag Manager

Emarsys

Zonka

CookieYes

HotJar

Microsoft Clarity

Meta Pixel

Riskified

Wunderkind

6. Transparency and Choice; Do Not Track Signals

You may request access to your Personal Information by sending an email to questions@ridehudsonlink.com. We will try to locate and provide you with your Personal Information and give you the opportunity to correct this data, if it is inaccurate, or to delete it, at your request. But, in either case, we may need to retain it for legal reasons or for legitimate business purposes. You may also remove any content that you post to the Hudson Link Services using the deletion or removal options within the Hudson Link Services. However, we (and you) are not able to control information that you have already shared with other users or made available to third parties through the Hudson Link Services.

If you need further assistance with removing any content you posted through the Hudson Link Services, you can email us at questions@ridehudsonlink.com. Removal of your posted content may not ensure complete or comprehensive removal from our computer systems.

We ask individual users to identify themselves and the information requested to be accessed, corrected, or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, would be extremely impractical (for instance, requests concerning information residing on backups), or relate to information that is not associated with your Personal Information. In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. We may also require you to verify your identity to our satisfaction before providing you with access to Personal Information.

Please note that, in our mobile app, you can choose to delete your account by navigating to the “My Account” section of the app, selecting the “Delete My Account” option, and confirming you wish to delete your account.

Please be aware that if you request us to delete your Personal Information, you may not be able to continue to use the Hudson Link Services. Also, even if you request that we delete your Personal Information, we may need to retain certain information for a limited period of time to satisfy our legal, audit and/or dispute resolution requirements.

We may use third-party service providers that collect information for interest-based advertising purposes (advertisements that are tailored to your likely interests, based on categories in which you have shown an interest). To learn more about these third parties and the choices they offer users, please visit the Network Advertising Initiative’s choices page or the Digital Advertising Alliance’s choices page. If you are reading this Privacy Policy from a mobile device, you can learn more about the DAA's mobile choices program here.

We honor the Global Privacy Control (“GPC”), which is a browser extension that automatically indicates a consumer’s opt-out preferences. We also support the development and implementation of other standardized "do not track," universal opt-out mechanism, or similar browser features that provide customers with control over the collection and use of information about their web-browsing activities. Once other standardized "do not track" features are widely recognized, we intend to adhere to those features accordingly.

You can opt out of receiving marketing e-mails from us by clicking on the “unsubscribe” link in the e-mails. Please note that it may take up to ten (10) business days for your opt-out request to be processed. Also, even if you opt out of marketing e-mails, we may continue to send you certain account-related e-mails, such as notices about your account and confirmations of transactions you have requested.

7. Certain State Residents

You may be aware that there are various state data privacy laws currently in effect in the United States. The Hudson Link Services are currently only subject to the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). However, we do provide notice and transparency about our collection and use of Personal Information as described in this Privacy Policy.

8. Residents of Canada

If you have an objection to the use of your Personal Information as described in this Privacy Policy, you may file a complaint by sending an email to questions@ridehudsonlink.com. We will attempt to accommodate your objection or complaint, but you understand that, to the extent you object to our processing of Personal Information that is necessary for us to provide the Hudson Link Services to you, certain features and functionalities of the Hudson Link Services may no longer be available to you. Nothing in this Privacy Policy prejudices your rights to file a complaint with the Office of the Privacy Commissioner of Canada, and/or with any other applicable data protection authorities.

9. Residents of Nevada

We do not sell your Personal Information. However, you may contact us at questions@ridehudsonlink.com with questions.

10. Children

The Hudson Link Services are not intended for users under 13 years of age. We do not knowingly collect Personal Information from users under 13 years of age. We do not authorize users under 13 years of age to use the Hudson Link Services.

11. Information Security

We utilize reasonable information security measures to safeguard your Personal Information against unauthorized access, modification, or destruction. For example, we utilize Transport Layer Security (TLS), or similar encryption technology, when sensitive data is transmitted over the Internet, and use firewalls to help prevent external access into our network. However, no data transmission over the Internet and no method of data storage can be guaranteed to be 100% secure. Therefore, while we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its security.

We restrict access to Personal Information in our possession to our employees, Service Providers, and Online Tool Providers who need to know that information in order to operate, develop, improve or support the Hudson Link Services.

12. Third Party Websites

Please note that the Hudson Link Services may link or integrate with third-party sites, services or apps. We are not responsible for the privacy or security policies or practices or the content of such third parties. Accordingly, we encourage you to review the privacy and security policies and terms of service of those third parties so that you understand how they collect, use, share and protect your information.

13. Changes to this Policy

We may modify or update this Privacy Policy periodically with or without prior notice by posting the updated policy on this page. You can always check the “Last Updated” date at the top of this document to see when the Privacy Policy was last changed. If we make any material changes to this Privacy Policy, we will notify you by reasonable means, which may be by e-mail, posting a notice of the changes on our website, or through the Hudson Link Service’s mobile app prior to the changes becoming effective. We encourage you to check this Privacy Policy from time to time. IF YOU DO NOT AGREE TO CHANGES TO THIS PRIVACY POLICY, YOU MUST STOP USING THE HUDSON LINK SERVICES AFTER THE EFFECTIVE DATE OF SUCH CHANGES (WHICH IS THE “LAST UPDATED” DATE OF THIS PRIVACY POLICY).

14. Questions

To ask questions about our Privacy Policy or to lodge a complaint, contact us at:

Community Transport Lines LLC, d/b/a Coach USA Community

Email: questions@ridehudsonlink.com

If you would like to contact the New York Department of Transportation, you may do so at:

[CONTACT INFO]

Privacy Notice for California Residents

This Privacy Notice for California Residents (the “Notice”) supplements the information contained in our Privacy Policy and applies only if you reside in the State of California (you are a “California Consumer”).

For purposes of this Notice “Sell,” “Selling,” “Sale,” or “Sold,” means selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, Personal Information to another business or a third party for monetary or other valuable consideration.

“Share”, “Shared,” or “Sharing” means sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by electronic or other means, Personal Information to a third party for Cross-context Behavioral Advertising, whether or not for monetary or other valuable consideration.

“Cross-context Behavioral Advertising” means the targeting of advertising to a consumer based on that consumer’s Personal Information obtained from activity across businesses or distinctly-branded websites, applications, or services, other than the business or distinctly-branded website, application, or service with which the consumer intentionally interacts. (In other words, if we send you an ad based solely on your interaction with us or the Hudson Link Services, this is not Cross-context Behavioral Advertising.)

“Sensitive Personal Information” means Personal Information that is not publicly available and reveals one or more of the following:

• A consumer’s Social Security, driver’s license, state identification card, or passport number;

• A consumer’s account log-in, financial account, debit card or credit card number in combination with any required security or access code, password, or credentials allowing access to an account;

• A consumer’s precise geolocation;

• A consumer’s racial or ethnic origin, religious or philosophical beliefs, or union membership;

• The contents of a consumer’s mail, email, and text messages unless we are the intended recipient of the communication;

• A consumer’s genetic or biometric data;

• A consumer’s neural data; or

• Personal Information collected and analyzed concerning a consumer’s health, sex life, or sexual orientation.

“Verifiable Request” means that the identifying information provided by a consumer in connection with a request matches the Personal Information of the consumer already maintained by us. Identifying information includes names, phone numbers, and billing addresses.

1. Information We Collect

In the past twelve (12) months, Coach USA Community has collected the following categories of Personal Information from California residents:

In the past twelve (12) months, Coach USA Community has not collected Sensitive Personal Information from California residents.

Community Coach obtains this Personal Information from the following types of sources:

Directly from you. For example, from forms you complete or products and services that you purchase.

Indirectly from you. For example, from information automatically sent by your web browser or from analyzing data about your actions on our website.

2. Use of Personal Information

Community Coach may use or disclose the Personal Information we collect for one or more of the following “Business Purpose(s):”

• To assist us in providing, maintaining, and protecting the Hudson Link Services, including to facilitate transportation services;

• To set up, maintain, and protect accounts to use the Hudson Link Services;

• To improve our online operations;

• To process transactions;

• To provide customer service;

• To communicate with you, such as provide you with account- or transaction-related communications, or other newsletters, RSS feeds, and/or other communications relating to the Hudson Link Services;

• To send or display offers and other content that is customized to your interests or preferences;

• To prevent fraud and other misuse;

• To perform research and analysis aimed at improving our products and services and developing new products or services;

• To manage and maintain the systems that provide the Hudson Link Services;

• To comply with our legal obligations and exercise our legal rights;

• To respond to your requests under the California Consumer Privacy Act of 2018 (the “CCPA”), as amended;

• For any other purpose described to you when we collect your Personal Information; and

• For any other acceptable purposes as set forth in the CCPA.

To the extent that we generate any de-identified data sets based on the Personal Information that we collect or receive through the Hudson Link Services, we will never re-identify any such de-identified Personal Information.

Unless we notify you otherwise, we will not collect additional categories of Personal Information, nor use the Personal Information we collect for any other materially different, unrelated, or incompatible purposes.

3. Retention of Personal Information

We retain each category of your Personal Information for no longer than is reasonably necessary for one or more Business Purposes, subject to your right to request we delete your Personal Information. Due to the nature of the Hudson Link Services, it is not possible to predict the length of time that we intend to retain your Personal Information. Instead, we use the following criteria to determine whether it remains reasonably necessary to retain your Personal Information for one or more disclosed Business Purpose(s):

The generally accepted best practices in our industry;

Whether not there is a retention period required by statute or regulations;

The pendency of any actual or threatened litigation for which we are required to preserve the information; and

The pendency of applicable statutes of limitations for potential legal claims.

When we determine that it is no longer reasonably necessary to retain your Personal Information for one or more disclosed Business Purpose(s) based on the above criteria, we will delete your Personal Information.

4. Disclosure of Personal Information

Community Coach may disclose Personal Information to our “service providers”, to our “contractors”, and to “third parties” (each as defined by the CCPA) for a Business Purpose. When we disclose Personal Information for a Business Purpose, we enter into an agreement with the receiving party that describes the purpose for sharing the Personal Information, and that requires the receiving party to keep that Personal Information confidential. In the case of disclosures to our “service providers,” our “service providers” are obligated not to use the Personal Information for any purpose other than performing the Hudson Link Services according to their agreement with us. In the case of our “contractors”, our “contractors” are obligated not to use the Personal Information for any purpose unrelated to the business purpose for which we’ve engaged them.

We may disclose your Personal Information with the following categories of entities: “service providers” and “contractors”.

In the past twelve (12) months, Community Coach has not Sold or Shared any Personal Information about its California Consumers.

5. Your Rights and Choices

If you are a California Consumer, you may request information about our collection, use, disclosure, and Sale of your Personal Information over the past twelve (12) months, whether or not it was collected electronically. If you submit a Verifiable Request, we will provide you with information regarding:

the categories of Personal Information we have collected about you; the categories of sources from which your Personal Information was collected; our Business Purpose for collecting, Selling, or Sharing your Personal Information; the categories of third parties with whom we disclose that Personal Information; and the specific pieces of Personal Information we collected about you; and

if we Sold, Shared, or disclosed your Personal Information for a Business Purpose: what categories of Personal Information we Sold or Shared, and to which categories of recipients we Sold or Shared it; and what categories of Personal Information we disclosed for a Business Purpose, and to which categories of recipients we disclosed it.

You also have the right to request a copy of your Personal Information, and/or to request that we transmit your Personal Information to another entity. To the extent technically feasible, we will comply with your request and provide and/or transmit your Personal Information in a structured, commonly used, machine-readable format.

You also have the right to request that we delete any of your Personal Information that we collect or maintain by submitting a Verifiable Request. We may deny your deletion request if retaining your Personal Information is necessary for us or our “service providers” or “contractors” to:

• Complete the transaction for which we collected your Personal Information, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide goods or services that you requested, take actions reasonably anticipated by you within the context of our ongoing business relationship with you, or otherwise perform our contract with you;

• Help to ensure security and integrity to the extent the use of your Personal Information is reasonably necessary and proportionate for those purposes;

• Debug products to identify and repair errors that impair existing intended functionality;

• Exercise free speech, ensure the right of another consumer to exercise that consumer’s right of free speech, or exercise another right provided for by law;

• Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 et. seq.);

• Engage in public or peer-reviewed scientific, historical, or statistical that conforms or adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the ability to complete such research, if you previously provided informed consent;

• Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us and compatible with the context in which you provided the information; or

• Comply with a legal obligation.

You further have the right to request that we correct any of your Personal Information that is inaccurate by submitting a Verifiable Request. We will correct any inaccurate Personal Information pursuant to your request to the extent possible using commercially reasonable efforts. We may deny your correction request if the Personal Information is accurate. We may also delete your Personal Information instead of correcting it to the extent such deletion would not negatively impact you.

If you choose to exercise a privacy right under the CCPA, you have the right not to receive discriminatory treatment.

You may submit a Verifiable Request for the information listed above, or exercise any of your rights enumerated under this Notice, by calling us at 844-822-8920, by completing a form on our website, or by email to questions@ridehudsonlink.com. You may also submit a Verifiable Request on behalf of your minor child.

After we receive your Verifiable Request, we will provide to you, in writing and free of charge (unless your request is excessive, repetitive, or manifestly unfounded), the requested information for the 12-month period preceding your request (unless you specifically request disclosure beyond such 12-month period, in which case, we will process your request with respect to Personal Information we have collected during the time period you specify, provided that (a) the earliest date that your request may apply to is January 1, 2022, and (b) processing your request does not require disproportionate effort). You can choose to have this information delivered to you by postal mail, electronically. We will try to respond to your verified request within forty-five (45) days of receipt, but if we require more time (up to another forty-five (45) days) we will inform you of the reason and extension period in writing. Please note that we are not required to comply with your request for information more than twice in any 12-month period. If applicable, our response will explain the reasons why we cannot comply with your request.

Community Coach does not and will not, without first obtaining your consent, Sell or Share Personal Information.

Should you choose to exercise any of the rights enumerated under this Notice, we will not:

• Deny you goods or services;

• Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;

• Provide you a different level or quality of goods or services; or

• Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

However, please be aware that it may be a functional necessity for the Hudson Link Services to have Personal Information about you in order to operate, and we may not be able to provide some or all of the Hudson Link Services to you if you direct us to delete your Personal Information.