Safety and Security - Hudson Link

When customers get onto our buses, they are entrusting Hudson Link with their personal safety. We take that responsibility seriously. Safely moving riders is our most important task.

All Hudson Link bus operators undergo rigorous safety training before sitting in the driver’s seat. Safety and customer service training remains ongoing throughout our careers.

Safety on Buses

Help us make your ride a safe one.

If you need a moment to get to an open seat, feel free to ask the operator not to move the vehicle until you are able to sit down. Standing is not allowed on the bus.
On rainy days passengers track in water, so be particularly careful when moving about on buses.
Watch your step when boarding and exiting vehicles.

Security on Buses

If you see something dangerous or even suspicious on the Hudson Link system, please tell the vehicle operator or call 911. Keep an eye out for unattended bags at stops or on vehicles and for people acting oddly or suspiciously.

Hudson Link does not have to allow disrespectful or unruly people to ride the system. If someone is acting intoxicated or in an unsafe manner, discreetly tell the operator and return to your seat. The vehicle driver is trained to know what to do in such situations. He or she may call a dispatcher, the police, or an ambulance on a case-by-case basis.

Don’t talk to or distract the operator when a vehicle is in motion.

Young children should be removed from strollers and placed on a seat or carried on an adult’s lap. Strollers need to be folded up and put securely out of the way of other passengers.